Customer Service Representative
Company: Staff My Agency
Location: Glendale
Posted on: April 24, 2024
Job Description:
State Farm Agency, located in Glendale, AZ is currently looking
for a talented, caring, professional to join our team as a Customer
Service Representative. This is a position focused on Customer
Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and
motivations of people, we want you on our team! As our Customer
Service Representative, you'll work to inspire customer loyalty and
significantly enhance the overall State Farm Insurance customer
experience.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers,
as needed.
- Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance
availability, eligibility, coverages, policy changes, transfers,
claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate
customers about insurance options. As an Agent Team Member, you
will receive...
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Retirement plan
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements
- Sales experience (outside sales or inside sales representative,
retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and
listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective
interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain) This position
is with a State Farm independent contractor agent, not with State
Farm Insurance Companies. Employees of State Farm agents must be
able to successfully complete any applicable licensing requirements
and training programs. State Farm agents are independent
contractors who hire their own employees. State Farm agents'
employees are not employees of State Farm.
Keywords: Staff My Agency, Peoria , Customer Service Representative, Sales , Glendale, Arizona
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