PeoriaRecruiter Since 2001
the smart solution for Peoria jobs

Inbound Sales/Service Advisors - Work from Home

Company: Conduent
Location: Peoria
Posted on: April 3, 2021

Job Description:

About Conduent Conduent delivers mission-critical ?services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It's why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. Conduent's differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent's solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com. Job Description Do you like to help others solve their technology issues? Do you keep up with the latest trends in technology, and are you always interested in learning more? Do you get a sense of satisfaction from sharing your knowledge to help people? If you answered yes to the questions above, we want to hear from you! We are actively seeking full-time agents to work from home and deliver excellent technical customer service on behalf of our client - a world leader in technology and innovation. As a Tier 1 Tech Support Advisor you will be supporting our client's customers as a first point of contact and resolving their technical issues. We will rely on you to actively listen to our clients' customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. Conduent has an exciting opportunity waiting for you, if you: --- Are you a problem solver who can patiently listen to, understand, and address complex customer issues--- Have strong people skills to build a genuine connection with a customer--- Can navigate multiple applications and research solutions with ease--- Love helping people and guiding them to the best solution for their issue--- Are excited by innovative technology--- Want to work with one of the world's most recognized brands--- Provide calm conflict resolution and problem resolution for frustrated customers--- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers--- Can commit to 100% attendance for three weeks of paid training We have a variety of schedules available and will include at least one weekend day. To meet our requirements, you should: --- Be at least 18 years or older--- Have a High School Diploma, or equivalent--- Be able to successfully pass a criminal background check--- Have at least six months of customer service experience--- Preferably, have previous Contact Center and/or work from home experience--- Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred--- Be able to work independently with discipline and motivation to succeed in a virtual environment--- Have excellent English written and verbal communication skills--- Be courteous and friendly with high degree of professionalism--- Thrive in a fast-paced work environment--- Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY In return we offer: --- $14.25 per hour plus incentive and bonus programs--- Health Benefits for you and your family, including medical, dental, vision--- Ability to develop your skills and grow your career--- Paid Time Off--- An opportunity to work for a company passionate about helping people We are currently NOT hiring in the following geographies: States: AK, CA, HI, MA, IL, MT Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, Seattle, WA Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

Keywords: Conduent, Peoria , Inbound Sales/Service Advisors - Work from Home, Sales , Peoria, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Entry Level Customer Service and Sales Associate ( NOT A CALL CENTER )
Description: Entry Level - Customer Service Sales Associate NOT A CALL CENTER Our office is located in Phoenix Are you the kind of person who is easy going and ready to get involved with something that offers (more...)
Company: Liongate
Location: Phoenix
Posted on: 04/15/2021

Home Job - Customer Support Specialist
Description: Home Job - Customer Support Specialist 26.50/hr br Now hiring Full or part-time positions available from home. Apply today, start tomorrow. br Fortune 500 companies such as Amazon, Coca Cola, Pepsi, (more...)
Company: Classified
Location: Apache Junction
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Sedona
Posted on: 04/15/2021


Realtor - Residential Agent
Description: We are looking for someone who wants to help build a company so valuable for our Realtors that the value it brings to their business will be Priceless br br We are truly a full-service brokerage at (more...)
Company: ThisWay Global
Location: Phoenix
Posted on: 04/15/2021

Bilingual Licensed Insurance Sales - Remote
Description: Job DescriptionWho We Are: As a Bilingual English and Spanish Sales Agent with SelectQuote Senior, you will speak to people who have responded to a variety of marketing campaigns, conduct an extensive (more...)
Company: SelectQuote
Location: Youngtown
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Surprise
Posted on: 04/15/2021

Customer Service Representative $17.00/hour
Description: POSITION PURPOSE br The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. (more...)
Company: The Home Depot
Location: Sacaton
Posted on: 04/15/2021

Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to
Company: U.S. Customs and Border Protection
Location: El Mirage
Posted on: 04/15/2021

Customer Service/Sales
Description: Customer Service/Sales 388076746 Crown King, Arizona, US, 86343 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Mayer
Posted on: 04/15/2021

Life Insurance Sales Agent
Description: Lincoln Heritage Life Insurance Company - Life Insurance Sales Agent We are searching for qualified, licensed life insurance agents to join the Nation---s Leader in Final Expense sales. The Lincoln Heritage (more...)
Company: Lincoln Heritage Life Insurance
Location: Phoenix
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Peoria RSS job feeds