Experienced Automotive Detailer
Company: LHM Automotive Group
Location: Peoria
Posted on: January 27, 2023
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Job Description:
Larry H. Miller Dealerships' Job Description
Detailer
Join a Winning Team at Larry H. Miller Automotive Group
If you're looking for an opportunity to be appreciated and involved
in your career, your search is complete.We have a great history of
providing excellent career opportunities for individuals who want
to grow within the company.
Follow Larry H. Miller Dealerships onFacebookandLinkedInto learn
more about us and current open positions.
Benefits
We offer you and your family members a comprehensive benefits
package including medical, vision, prescription drugs, dental, life
and disability insurance, and a 401(k)-retirement plan.
Primary Responsibilities:
The Detailer is expected to:
Reports to: Service Manager/ Shop Foreman
Essential Job Functions:
Less than half of pay received is from commissions on goods or
services.
1. Ensure Maximum Production and Customer Service.
- Wash, clean, and dry all cars as required and ensure ready for
delivery.
- Effectively communicate with Technicians and Management to ensure
the operation is appropriately cleaned, organized and safe.
- Advise Service Manager of needed repairs and/or maintenance.
- Ensure all vehicles are secured and locked prior to close of
business.
- Follow policies and procedures as per your specific
manufacturer(s) manual.
- Maintain employee, customer and vendor confidence while
protecting operations by exercising discretion when handling
sensitive confidential information.
- Complete and maintain all Larry H. Miller Dealerships' required
training.
- Maintain a clean and safe work environment at all times and
adhere to all OSHA/EPA requirements.
- Maintain ability to handle job stress and effective interaction
with others in the workplace.
- Perform all other job duties as requested by management.
2. Operate with Integrity
- Demand the highest ethical standards from self and others.
o Maintain composure within the workplace as well as outside the
workplace when interacting or representing the Larry H. Miller
Dealerships'.
- Set an example of positive attitude and professionalism,
including a neat, orderly and safe work environment.
Physical Demands:
- Work performed in a dealership setting due to the location of
customer vehicles and shop supplies.
- Must be able to sit, stand, bend, reach, talk, hear, stoop,
kneel, crouch, use hands and fingers, handle or operate objects,
tools, or controls and move about facilities.
- Required vision include close, vision, distance, peripheral and
the ability to adjust focus.
- Required to lift-up to a minimum of 100lbs.
- Exposure to shop environment such as noise, dust, odors and
fumes, chemicals and adhesives.
- While performing the duties of this job, the employee is exposed
to weather conditions precedent at that time.
- Required to operate equipment and move vehicles in a safe manner
at all times.
- Maintain regular attendance and timeliness as set forth within
the work schedule designated by department supervisor/manager.
- In general, this position is assigned regular business hours;
however, it is typical to work more than 40 hours per week.
Minimum Qualifications:
1. Education
- High school diploma or the equivalent.
2. Experience
- 1+ years of detailer experience preferred.
3. Certifications
- Maintain valid driver's license and MVR record within company
policy requirements.
4. Skills
- Active Learning- Understanding the implications of new
information for both current and future problem-solving and
decision-making.
- Learning Strategies- Selecting and using training/instructional
methods and procedures appropriate for the situation when learning
or teaching new things.
- Communication- Basic ability to read and write, ability to
effectively convey information to others, apply active listening by
taking the time to understand the points being made by employees
and customers, being aware of other's reactions and understanding
why they react as they do.
- Social Perceptiveness- Being aware of others' reactions and
understanding why they react as they do.
- Critical thinking- Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
5. Knowledge
- Knowledge of Larry H. Miller Dealerships' current company
management systems desirable.
- Interacting with Computers- Using computers and computer systems
(including hardware and software) to program, write software, set
up functions, enter data, or process information. Knowledge of
Microsoft Office products is required.
- English Language- Knowledge of the structure and content of the
English language including the meaning and spelling of words, rules
of composition, and grammar. Ability to understand written
sentences and paragraphs in work related documents.
- Customer and Personal Service- Knowledge of principles and
process for providing customer and personal services. This includes
customer needs assessment, meeting quality standards for services,
and evaluation of customer satisfaction.
- Hazardous Materials- General knowledge of proper procedures and
safety measures for handling items that may contain hazardous
materials.
General Standards:
To perform the job successfully, an individual should demonstrate
the following competencies:
Active Listening- Giving full attention to what other people are
saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate
times.
Adaptability- Ability to adapt to changes in the work environment,
manages competing demands and is able to deal with frequent change,
delays or unexpected events.
Selective Attention- Concentrate on a task over a period of time
without being distracted.
Making Decisions and Solving Problems- Analyzing information and
evaluating results to choose the best solution and solve
problems.
Interpersonal Skills- Maintains confidentiality, remains open to
others' ideas and exhibits willingness to try new things.
Leadership- Ability to lead, take charge, and offer opinions and
direction while setting an example of ethical practices for all
employees.
Compliance- Understanding of and adherence to all Company
standards, state and federal laws and regulations as well as
product pricing guidelines of all lenders, agencies or business
partners.
Customer Service- Providing excellent customer service through the
defined Larry H. Miller processes which promote efficiencies,
fairness and cost effectiveness.
Ethics/Integrity- Representing the Larry H. Miller Dealerships' by
conducting yourself in a professional and courteous manner that
demonstrates integrity and avoiding actual or perceived conflicts
of interest. Complying with company standards and business
ethics.
Oral Communication- Clearly identifying and professionally
expressing issues in positive or negative situations.
Planning/Organizing- Prioritizing and planning work activities and
using time effectively.
Quality- Demonstrating accuracy and thoroughness and monitoring
your work to ensure quality.
Dependability- Consistent, punctual attendance at work; following
instructions; responding to management direction; and soliciting
feedback to improve performance.
Time Management- The ability to integrate methods of time
management to provide a consistent and effective workflow that is
cohesive for the department and team.
Safety and Security- Observing safety and security procedures and
using equipment and materials properly.
Company management reserves the right to add to, change or retract
portions of this job description. Employee is required to adhere to
the qualifications, duties and conditions of any revised job
description.
Keywords: LHM Automotive Group, Peoria , Experienced Automotive Detailer, Other , Peoria, Arizona
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