Bi-Lingual Customer Relations Specialist
Company: Sun Solar Solutions Inc.
Posted on: January 22, 2023
At Sunsolar Solutions we strive to create a positive and
challenging workplace thatpromotes excellence and achievement. We
aim to deliver world class service to ourcustomers. We are looking
for dedicated and motivated professionals who share thatsame
passion to join our team.
Imagine working in a professionally satisfying job where you have
the opportunity tomake a positive impact on our organization and
customers every day. Our Customer Relations Specialists act as a
liaison, providing solar project updates and milestone information
pertaining to our defined solar timeline which is gathered from the
install teams and support staff. Our CRS should be genuinely
excited to help customers. They're patient, empathetic, and
passionately communicative. They're detail oriented and use
critical thinking. They are investigators by nature and find
satisfaction in discovering and fixing problems for our customers.
At Sunsolar Solutions we pride ourselves in providing an
extraordinary product with great service and the Customer Relation
Specialist plays a vital role in this.
Essential Duties and Responsibilities:
- Perform outbound calls to keep customers updated with status'
pertaining to their solar projects.
- Receive inbound calls from customers related to their solar
- Address customer questions and concerns until resolved.
- Assign tasks to the appropriate parties when an issue is beyond
the scope of the position.
- Provide our install teams with any pertinent details acquired
during interactions with customers.
- Utilize attention to detail and critical thinking to foresee
any issues in the process and work to resolve them in a timely
- Excellent verbal and written communication skills
- Critical Thinking
- Touch Typing
- Data Entry Skills
- Attention to Detail
- Decision Making
- Analyzing Information
- Results Driven
- Intermediate Knowledge in Microsoft Office applications
- Bi-lingual (English/Spanish) REQUIREDJob Type: Full-timePay:
From $20.00 per hour
Keywords: Sun Solar Solutions Inc., Peoria , Bi-Lingual Customer Relations Specialist, Other , Peoria, Arizona
Didn't find what you're looking for? Search again!