Bi-Lingual Customer Relations Specialist
Company: Sun Solar Solutions Inc.
Posted on: January 20, 2023
At Sunsolar Solutions we strive to create a positive and
challenging workplace thatpromotes excellence and achievement. We
aim to deliver world class service to ourcustomers. We are looking
for dedicated and motivated professionals who share thatsame
passion to join our team.Imagine working in a professionally
satisfying job where you have the opportunity tomake a positive
impact on our organization and customers every day. Our Customer
Relations Specialists act as a liaison, providing solar project
updates and milestone information pertaining to our defined solar
timeline which is gathered from the install teams and support
staff. Our CRS should be genuinely excited to help customers.
They're patient, empathetic, and passionately communicative.
They're detail oriented and use critical thinking. They are
investigators by nature and find satisfaction in discovering and
fixing problems for our customers. At Sunsolar Solutions we pride
ourselves in providing an extraordinary product with great service
and the Customer Relation Specialist plays a vital role in
this.Essential Duties and Responsibilities:
- Perform outbound calls to keep customers updated with status'
pertaining to their solar projects.
- Receive inbound calls from customers related to their solar
- Address customer questions and concerns until resolved.
- Assign tasks to the appropriate parties when an issue is beyond
the scope of the position.
- Provide our install teams with any pertinent details acquired
during interactions with customers.
- Utilize attention to detail and critical thinking to foresee
any issues in the process and work to resolve them in a timely
- Excellent verbal and written communication skills
- Critical Thinking
- Touch Typing
- Data Entry Skills
- Attention to Detail
- Decision Making
- Analyzing Information
- Results Driven
- Intermediate Knowledge in Microsoft Office applications
- Bi-lingual (English/Spanish) REQUIREDJob Type: Full-timePay:
From $20.00 per hourPI200548142
Keywords: Sun Solar Solutions Inc., Peoria , Bi-Lingual Customer Relations Specialist, Other , Peoria, Arizona
Didn't find what you're looking for? Search again!