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Residential Support Supervisor

Location: Peoria
Posted on: January 14, 2023

Job Description:

Responsible for coordinating and following up on programs and services necessary to fulfill the goals and objectives identified in the Person-Centered Service Plan (PCSP)/Individual Education Plan (IEP). Responsible for the follow-up through direct observation to ensure program plans and program management procedures are followed and implemented as required. Direct participation in PCSP and/or IEP. Responsible for the supervision of residential employees and overseeing operations of the residential programs. Responsible for a variety of tasks, to ensure the safety and welfare of members in compliance with the Arizona Department of Economic Security - Division of Developmental Disabilities (DES-DDD) and the Arizona Department of Health Services (DHS) Licensure. Provide all aspects of supervision through verbal and written administrative guidance to employees.
Advocate for members to ensure their best interests are foremost in all decisions and actions directly affecting their lives.

Serve as primary contact to members, parents/guardians, employees, and other agencies to provide information and support to ensure the members' needs are adequately met.

Assist with intake procedures to involve the collection of medical and psychological records, consent and release of information, and any other financial/legal documentation required to permit the member to enter AZTEC program(s).

Assist in initial planning to involve assessment of current skills and placement in the most appropriate program area(s).

Orientate members to facilities, facilitate the development of PCSP/IEP, collect and dispense information, facilitate family/guardian contact, and coordinate all correspondence/requests to/with DES-DDD.

Schedule, coordinate, facilitate, and obtain a copy of the document for all PCSP/IEP meetings.

Ensure all assigned components of the Annual PCSP/IEP are completed for the member's team presentation.

Complete Consumer Satisfaction/Quality of Life Survey form(s).

Follow along and advocate for member services within the program(s) and for those who have matriculated through AZTEC.

Maintain and update complete, accurate, and current information in Confidential Files in accordance with DES-DDD Licensure and AZTEC Administrative Policies.

Advocate for all members to ensure needed medical services/appointments are obtained in a timely manner and confirmed in advance.

Serve as primary supervisory contact for residential employees.

Additional duties as required or assigned


Bachelors degree from an accredited college or university with a major in rehabilitation counseling, psychology, or guidance and counseling. Minimal education requirement - High school diploma.
Three years of experience related to training programs for members with developmental disabilities are preferred. Such experience may be in conjunction with or beyond academic training.
Thorough knowledge of training program concepts and fundamentals of developmental disabilities. General knowledge of community resources, assessment instruments and their administration, and report writing procedures.
Ability to make decisions in the best interests of the members. Ability to relate effectively to members and their needs. Ability to collect data, prepare clear, concise written reports, and maintain records. Confidentiality. Ability to relate effectively to community and agency represen -tatives, parents, etc. Organizational ability and supervisory abilities. Ability to drive AZTEC vehicles. Ability to read, write and speak English. Computer skills in Word, Excel, and Outlook. Type 25 wpm or better.
Must be able to lift twenty-five (25) pounds without assistance. This position may require lifting/moving fifty (50) pounds several times a day on a daily basis. Must be able to physically perform CPR and other First Aid skills. Must be able to physically implement Prevention & Support Techniques. Must be physically able to stoop, bend, twist, reach, stretch, and be on one's feet for extended periods.
Must be able to drive AZTEC vehicles in a safe and careful manner, following all Arizona Department of Transportation laws, as well as applicable AZTEC Administrative Policies . Must maintain an Arizona Class D driver's license and satisfactory driving record. Notifies the Human Resources Department of any infractions/suspensions affecting driver's license. (Loss of ability to be an authorized AZTEC driver will affect eligibility for position and may result in a re-assignment or demotion.)
Must work a flexible work week. This may include before and after core hours, workdays, weekends, and coverage for co-workers on leave.
The above statements describe the general nature and level of work being performed; they are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The Chief Executive Officer and/or his designee may waive variant position qualifications in case of exigency.
If you are disabled and would like to request a modification/adjustment to job duties or the work environment, contact the AZTEC Human Resources Manager.
All employees are considered employees of the AZTEC total system, not assigned to a specific assigned work location or to a specific shift, supervisor, etc. Please refer to AZTEC Employee Handbook regarding re-assignments.


Keywords: ARIZONA TRAINING & EVALUATION CENTER INC, Peoria , Residential Support Supervisor, Other , Peoria, Arizona

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