Bi-Lingual Customer Relations Specialist
Company: Sun Solar Solutions Inc.
Posted on: January 14, 2023
At Sunsolar Solutions we strive to create a positive and
challenging workplace that
promotes excellence and achievement. We aim to deliver world class
service to our
customers. We are looking for dedicated and motivated professionals
who share that
same passion to join our team.
Imagine working in a professionally satisfying job where you have
the opportunity to
make a positive impact on our organization and customers every day.
Our Customer Relations Specialists act as a liaison, providing
solar project updates and milestone information pertaining to our
defined solar timeline which is gathered from the install teams and
support staff. Our CRS should be genuinely excited to help
customers. They're patient, empathetic, and passionately
communicative. They're detail oriented and use critical thinking.
They are investigators by nature and find satisfaction in
discovering and fixing problems for our customers. At Sunsolar
Solutions we pride ourselves in providing an extraordinary product
with great service and the Customer Relation Specialist plays a
vital role in this.
Essential Duties and Responsibilities:
Perform outbound calls to keep customers updated with status'
pertaining to their solar projects.
Receive inbound calls from customers related to their solar
Address customer questions and concerns until resolved.
Assign tasks to the appropriate parties when an issue is beyond the
scope of the position.
Provide our install teams with any pertinent details acquired
during interactions with customers.
Utilize attention to detail and critical thinking to foresee any
issues in the process and work to resolve them in a timely
Excellent verbal and written communication skills
Data Entry Skills
Attention to Detail
Intermediate Knowledge in Microsoft Office applications
Bi-lingual (English/Spanish) REQUIRED
Job Type : Full-time
Pay: From $20.00 per hour
Keywords: Sun Solar Solutions Inc., Peoria , Bi-Lingual Customer Relations Specialist, Other , Peoria, Arizona
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