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ER Service Head

Company: BluePearl
Location: Peoria
Posted on: May 3, 2021

Job Description:

ER Service HeadPeoriaArizonaVeterinarianOpening StatementBluePearl Specialty + Emergency Pet Hospital in Peoria, Arizona is seeking a full-time,strong leader, mentor, and detail-oriented Emergency Service Head Lead to join our team.The Emergency Service Head is a working member of the hospitals ER Clinician team that provides first-level supervision of the team.The role is responsible for all dayto-day matters impacting ER Clinicians including scheduling, hiring, training, mentoring, facilitating regular ER meetings, and representing the ER team as a hospital leader. The incumbent works closely with the Medical Director to ensure the highest level of patient care.DescriptionThe 3,208 square feet Peoria hospital is located just west of the loop 101 and about 10 minutes from the Arizona Cardinals stadium. It is very easy and convenient to get to. Unique on-site features include interventional radiology, computed tomography, and ultrasonography.ER Service Head Veterinarian- Peoria Hospital:You manage the schedule for all ER Clinicians, including PTO requests.You facilitate regular ER Clinician meetings and participate in hospital leadership meetings.You stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director.You mentor ER Clinicians and Interns, including overseeing their case management and providing guidance as needed on case management decisions.You integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Team Lead will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.You assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.You actively contribute to recruiting new Emergency Clinicians. You ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.You assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.You partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.You work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.You assist management team with client and pDVM concerns when necessary.You assist with performance reviews.You work with management team to oversee capital purchases for ICU/ER department.You serve as a mentor to new ER/ICU team members including support staff and Clinicians.Experience & Qualifications:Must be a DVM from accredited university, successful completion of internship and three+ years of ER experience required.Previous leadership experience preferred.All four of our hospitals are well-equipped with: Surgical suites Anesthetic ventilators Digital radiography (including second party radiologist interpretation) Comprehensive in-house laboratory diagnostics (including NOVA blood gas analyzers) Ultrasound Cross-communication of medical records and radiographs between hospitals. Each hospital offers a variety of services and partnerships with specialists to provide quality care for pets. The Phoenix area also has availability and access to numerous other specialists including dentistry, neurologists, exotic specialists, and pathologists.Perks to Living in Phoenix Area: For sports fanatics, you will have plenty of Arizona teams to root for including Phoenix Suns, Arizona Cardinals, Arizona State Sun Devils, Arizona Diamondbacks, and the Arizona Coyotes. NASCAR events Enjoy year-round golf and attend nearby PGA and LPGA events throughout the year. Cool off at any of the local water parks or lakes. Camelback Mountain, Piestewa Peak, and South Mountain are all nearby for energetic hiking enthusiasts. Afraid you will miss the pretty snow? Flagstaff is only 2 hours away from Phoenix and boasts skiing and snowboarding activities at Humphreys Peak. Family fun options. Enjoy a picnic at Fountain Hills Park or a movie at a drive-in theatre in Glendale. We are not too far away from Las Vegas (4-hour drive), Disneyland & Los Angeles (5-hour drive), San Diego (5.5-hour drive) and Rocky Point, Mexico (4 hour drive).Why BluePearl?Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.We value your health and well-being as an associate by providing you with the following:Health, dental, vision, and life insurance options.Annual company store allowance.Flexible work schedules.Time to reset, rewind, and reflect through our paid time off, parental leave, and floating holiday plans.A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Keywords: BluePearl, Peoria , ER Service Head, Other , Peoria, Arizona

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