Service Manager
Company: Elevate Operations Group
Location: Buckeye
Posted on: April 1, 2026
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Job Description:
Description As a Service Manager, you’ll oversee the heart of
our operations by leading and scheduling technicians, managing work
orders, overseeing budgets, building strong customer relationships,
coordinating warranties, and managing the service aspects of
company fleet. Essential Functions Collaborate with equipment
vendors to understand maintenance requirements and capabilities of
new inventory additions. Provide hands-on training and support to
staff mechanics to ensure top performance. Order and manage parts
inventory to maintain adequate supplies and facilitate smooth
operations. Evaluate equipment post-repair, maintenance, or safety
checks to ensure quality and readiness. Conduct thorough quality
control checks to uphold our high standards. Document equipment
status before and after rentals for accurate tracking. Address
customer complaints regarding equipment condition or operation with
professionalism and efficiency. Create, update, close, and bill
work orders with precision. File warranty claims promptly to
maximize efficiency. Maintain and organize detailed equipment
service records for compliance and reporting. Manage the disposal
of solid and hazardous material waste (e.g., batteries, used oil &
filters, antifreeze, wash sludge) in accordance with regulations.
Generate detailed equipment reports, including equipment due for
service, fleet status, and service record reporting. Perform
extensive data entry and report generation to support operational
needs. Promote a culture of safety awareness among the team
Additional duties and tasks as assigned. Qualifications Strong
understanding of equipment capabilities and safety requirements.
Industry Experience: 3-5 years of extensive background in the
repair and maintenance of self-propelled platforms and lifts. Clear
perspective on maintenance and repair challenges in the equipment
rental industry. Proven knowledge of work planning, scheduling, and
other supervisory activities. Experience in inventory management,
operational planning, and team management. Strong reporting skills
to track and communicate operational metrics. Computer literacy,
with Microsoft 365 experience as a plus. Valid driver’s license
required. Why Join Paragon Pro Rentals? Competitive Compensation:
Salary based on experience, ensuring your skills and expertise are
rewarded. Growth Opportunities: Be part of a growing company where
your reliability and skills can lead to career advancement.
Supportive Environment: Work with a dedicated team that values
safety, collaboration, and excellence. Outstanding Benefits: Enjoy
a very competitive benefits package designed to support your
health, wellness, and future - Medical insurance Dental insurance
Vision insurance Short- or long-term disability insurance Life
insurance Health savings accounts Employee Assistance Program About
the Company Paragon Pro Rentals is a premier independent equipment
rental and sales company dedicated to serving the construction and
industrial sectors. We offer an extensive selection of high-quality
equipment, including aerial lifts, construction and industrial
forklifts, material handling solutions, utility vehicles,
earthmoving machinery, generators, and more, ensuring our clients
have the reliable tools they need to excel on every project.
Paragon Pro Rentals is an Equal Opportunity Employer.
Keywords: Elevate Operations Group, Peoria , Service Manager, Logistics, Transportation & Drivers , Buckeye, Arizona
