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Remote Technical Support Specialist 1

Company: VirtualVocations
Location: Peoria
Posted on: September 22, 2022

Job Description:

An information technology company is filling a position for a Remote Technical Support Specialist 1.

Individual must be able to fulfill the following responsibilities:
Serve as the primary point of contact for all Members
Escalate issues to the next level of Support when appropriate
Answer inbound phone calls as primary responsibility, return calls, and follow up on emails
Position Requirements Include:

Be passionate about quality customer service
Communicate effectively over the phone and via email
Exude confidence
Two years of experience in a fast-paced call center or customer service environment or combination of degree and experience
Technical aptitude and proven ability to use web browser, web applications, and other forms of technology

Keywords: VirtualVocations, Peoria , Remote Technical Support Specialist 1, IT / Software / Systems , Peoria, Arizona

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