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Director of Risk Compliance Management (Financial Contact Center)

Company: USAA
Location: Avondale
Posted on: August 24, 2019

Job Description:

Purpose of JobProvides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.ABOUT USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers for 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.See what it's like to work for a company where your passion meets our purpose:We are currently seeking a talented Director of Risk Compliance ManagerJob Requirements* Provides oversight and manages through changes in the regulatory environment.* Oversees compliance risk management activities in accordance with enterprise compliance standards.* Directs the review and assessment of state and federal regulatory compliance requirements to include analysis of business impact for enacted laws/regulations and recommended company compliance actions to insure regulatory compliance.* Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives.* Directs the monitoring and managing of regulatory requirements and reporting.* May manage federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.* Develops, monitors, and analyzes budgetary and/or operation performance of department resources.* Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.MINIMUM REQUIREMENTS* 8 or more years of risk, compliance, or audit experience required* Demonstrated experience working in a highly regulated environment.* Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.* Advanced knowledge of compliance laws, regulations and regulatory expectations* Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.* Demonstrated ability to communicate effectively at all levels of management* Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.PREFERRED REQUIREMENTS* Financial contact center compliance.* General compliance Regulation P, TCPA, Regulation E, CC, D, TILA, GLBA, Tax, Escheatment, Garnishment* Subject matter expertise in performing compliance risk assessment, monitoring, control analysis* CRCM certification preferred.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation is available for this position.

Keywords: USAA, Peoria , Director of Risk Compliance Management (Financial Contact Center), Executive , Avondale, Arizona

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