Director CCAR-Operational Risk Management

Company: American Express
Location: Phoenix
Posted on: May 2, 2025

Job Description:

*You Lead the Way. We've Got Your Back.*

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues & Events team is to define and maintain the issues and events frameworks and programs across the enterprise.

ORM is looking for a Director CCAR Operational Risk to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

*How will you make an impact in this role?*

The Director CCAR Operational Risk will:
* Own and drive the end-to-end CCAR operational risk framework, ensuring timely, accurate, and defensible submissions.
* Develop and refine scenario analysis methodologies, integrating loss data, risk control self-assessments (RCSAs), key risk indicators (KRIs), and external data sources.
* Ensure operational risk stress testing aligns with regulatory expectations (e.g. SR 15-18/SR 15-19, Basel, ICAAP) and internal risk appetite.
* Design and enhance loss estimation models that translate risk scenarios into financial impact forecasts.
* Integrate historical loss data, emerging risk trends, and macroeconomic factors into CCAR stress testing frameworks.
* Work closely with risk modeling teams to validate methodologies and assumptions.
* Serve as the primary point of contact for regulatory exams related to CCAR operational risk, engaging with Federal Reserve, OCC, and other regulators.
* Prepare and present clear, defensible risk assessments to CROs, CFOs, Board members, and regulators.
* Ensure governance, documentation, and risk methodologies meet heightened regulatory expectations.
* Provide thought leadership on emerging operational risk themes, e.g. cyber risk, third-party risk, conduct risk, and fraud.
* Strengthen the connection between business controls, risk mitigation strategies, and capital planning.
* Partner with Enterprise Risk, Finance, and Business Unit teams to integrate operational risk into broader firmwide risk initiatives.
* Implement a robust governance framework for operational risk loss forecasting, ensuring transparency, accuracy, and repeatability.
* Drive process efficiency, leveraging automation and best practices to enhance risk quantification.
* Ensure high-quality execution of CCAR deliverables under tight regulatory timelines.

*Qualifications:*
* Proven experience leading CCAR operational risk processes at a GSIB or large financial institution.
* Strong understanding of stress testing methodologies, risk quantification, and capital planning requirements.
* Expertise in risk scenario analysis, loss forecasting, and data-driven risk quantification.
* Ability to synthesize internal loss data, external trends, and macroeconomic factors into CCAR modeling.
* Experience engaging with Federal Reserve, OCC, FDIC, and other regulatory bodies.
* Ability to confidently defend methodologies, justify assumptions, and articulate risk outcomes to regulators and senior leadership.
* Ability to translate complex risk analytics into clear, actionable insights for C-suite executives.
* Strong presentation skills to engage with senior management.
* Expertise in operational risk frameworks, loss event modeling, and control effectiveness assessments and knowledge of key operational risk categories
* Experience designing and enforcing risk governance frameworks, ensuring strong documentation and control oversight.
* Ability to create repeatable, defensible methodologies that meet regulatory scrutiny.
* Ability to coordinate across risk, finance, modeling, and technology teams to drive CCAR excellence.
* Track record of delivering under high-pressure regulatory deadlines.
* Passion for enhancing CCAR methodologies, benchmarking against industry best practices, and driving innovation.
* Strong problem-solving skills to navigate complex risk assessment challenges.
* Experience with Python, R, SAS, SQL, or advanced data analytics tools for risk modeling and familiarity with machine learning techniques for risk analytics are nice-to-haves



ORMCM

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

\*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job Types: Full-time, Contract

Pay: $130,000.00 - $205,000.00 per year

Benefits:
* Work from home

Work Location: Hybrid remote in Phoenix, AZ 85050

Keywords: American Express, Peoria , Director CCAR-Operational Risk Management, Executive , Phoenix, Arizona