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Director, Risk Management (HR & Chief Legal Office)

Company: USAA
Location: Peoria
Posted on: October 11, 2020

Job Description:

Purpose of JobWe are seeking a talented Director, Risk Management (HR & Chief Legal Office) for our San Antonio, TX; Plano, TX; Phoenix, AZ and Remote facilities.


Accountable for the development and mentoring of a high performing team in support of the enhancement and growth of the USAA risk management program. Influences processes at both the business unit and enterprise level and leads and sets the agenda for risk management deliverables. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Accountable for monitoring the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Leads cross-functional teams and collaborates with control partners to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For-, and we've ranked among Victory Media's Top 10 Military Friendly- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses-to apply. (17 seconds) (31 seconds)

  • Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
  • Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.
  • Partners with key stakeholders in the business and oversees the formulation of stress test plans, identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
  • Directs the oversight of model risk through model documentation review, assessment of performance monitoring, model validation, and use implementation
  • Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and leads teams in the identification, quantification and aggregation of risks using analytical methodologies.
  • Reviews, communicates and recommends the development of risk policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
  • Accountable for the development, implementation and oversight of risk management frameworks.
  • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.MINIMUM REQUIREMENTS
    • Bachelor's degree in Risk Management, Business, Finance, or a related field required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 8 or more years risk management or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
    • Or Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.
    • Or PhD in a Risk Management, Business, Finance, or other discipline relevant to risk management and 4 years of work experience in a discipline relevant to risk management.
    • 3 years of direct team lead or management experience.
    • Advanced risk management experience in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
    • Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
    • Experience leading and directing work with both internal and external partners in a highly collaborative environment.
    • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
    • Proactively identifies potential concerns and follows-up to resolve issues.
    • Advanced knowledge of Microsoft Office products including Excel and PowerPoint.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.- This will take approximately 5 minutes.- Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.PREFERRED REQUIREMENTS
      • Extensive experience implementing and performing risk oversight programs for Human Resources and Chief Legal Office that includes performing and/or establishing risk assessments, issue management, RCSA's, control reviews, testing, KRI's, operational loss and risk appetite.
      • Experience with providing oversight for a shared services operating unit that provides services to the Enterprise.
      • Experience with working with FLOD, SLOD, TLOD, and Legal Team with the regulatory change management process, regulatory exams, and experience with regulators.
      • Knowledgeable of law/rule/regulatory requirements and supporting processes for Human Resources & Chief Legal Office functions.
      • Experience implementing horizontal risk programs across the enterprise to drive improved performance and reduce risk
      • Regulatory risk remediation experience (MRA's, MRIA's, etc.) which includes development and execution of action plans, remediation, sustainability, and interactions with regulators.
      • Proven ability to effectively assess process, risk and controls, identify emerging risks and issues, analyze large bodies of risk data, and communicate results in a concise and comprehensive manner to multiple stakeholders across the organization
      • Proven ability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.
      • Quickly evaluates problems, makes quick decisions, and influences 1st Line of Defense to take appropriate action
      • Bias for action and results oriented
      • Strong verbal and written communication skills
      • Ability to build strong relationships with business partners and teammates and influence changeThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.- Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 8/25/20 by 11:59 pm CST time.

Keywords: USAA, Peoria , Director, Risk Management (HR & Chief Legal Office), Executive , Peoria, Arizona

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