BRANCH MANAGER

Company: Monterrey Tile Company
Location: Chandler
Posted on: January 15, 2026

Job Description:

Job Description Job Description Monterrey Tile, a leader in the tile and stone industry, is looking for an experienced BRANCH MANAGER to join our Leadership team. WHAT MAKES US STAND OUT?? Paid weekly! Company-paid benefits for employees after 90 days! 401(K) and Employee Owned Stock vesting opportunity! Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more ESSENTIAL DUTIES: Oversee, lead and support direct reports Drive branch sales and profitability Create a safe and positive work environment through employee engagement Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards Demonstrate a high degree of business sense Manage branch appearance and maintenance Ensures branch is adequately staffed · Holds team accountable to steps of service to deliver great internal and external customer service · Ensures team members have the tools necessary to complete their jobs Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer experience Observes and complies with MTC policies and promptly reports unsafe conditions to management; promotes safety among peers. Control showroom and contractor expenses while maintaining positive profit margins Conducts performance evaluations for direct reports (after 90-days and annually) Partners with HR and Operations Manager when addressing employee relations issues Meets budget sales figures and maintain budgeted gross profit Collaborates effectively with others for the success of the location; promotes a free flow of information & ideas across departments. Ensures all customers, internal and external, are kept informed of issues Exhibits a positive and professional attitude. Promotes superior internal/external customer service QUALIFICATIONS: 5 years’ Management experience in retail/sales Proficient in software; Microsoft, Word, Excel, etc Proven ability to build and manage a team Excellent Communication skills Ability to work in fast-paced environment and multi-task Professional and positive attitude Able to delegate and hold team accountable Able to work well in conjunction with other departments Great people skills in relation to customer service Operating hours: Monday -Friday, rotating Saturday's 6am – 5pm Pay Range: DOE

Keywords: Monterrey Tile Company, Peoria , BRANCH MANAGER, Customer Service & Call Center , Chandler, Arizona