General Clerk III
Company: Telesolv Consulting
Location: Phoenix
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description TeleSolv Consulting
has an immediate opportunity to work with the Federal Government as
a General Clerk III enabling you to have a Tier 4 Public Trust
Background investigation. This is an ONSITE position based in
Tucson, AZ. Key Responsibilities May greet and check-in applicants.
Verify identity of applicant and confirm that applicant has
required documents to complete transactions. Contractor staff will
determine customer needs, answer general inquiries and concerns,
and ensure that the check-in process is performed in a timely
manner to prevent a back-up of customers awaiting assistance.
Maintain accessible, up to date written information on program
requirements, enrollment process, and other relevant material to
expeditiously assist the general public and program members via
phone or in person. Notify the Government inspection staff of any
information which could adversely affect a person’s application for
acceptance into the program. Check applicant-supplied information
by accessing government databases. May need to escort applicants to
designated locations Provide performance reports. Compile data to
provide daily performance reports reflecting all activities
performed by CBP officers and Contractor staff. Schedule interview
appointments in the Trusted Traveler Programs Internal. Assist the
public with creating accounts and submitting online applications
for initial enrollment, renewal, card replacement, vehicle
enrollment and termination, updating mailing address and license
plate information. Assist the public with membership card
activation. Minimum Requirements: U.S. Citizen. Willing to go
through an intense background check Active Tier 4 Public Trust, or
the ability to obtain and maintain one. High school diploma or a
General Equivalency Diploma (GED) from an accredited institution
recognized by the U.S. Department of Education. Two (2) years of
general administrative experience with customer interface. Two (2)
years of experience with Microsoft Office products (Word, PPT,
Excel, Access, Outlook, Visio). Two (2) years of related
undergraduate study may substitute for experience.
Keywords: Telesolv Consulting, Peoria , General Clerk III, Administration, Clerical , Phoenix, Arizona
