Logistics Case Specialist (Tempe, AZ)

Company: Aston Carter
Location: Tempe
Posted on: January 24, 2026

Job Description:

Job Description Job Description As a Transportation Specialist, you will manage various processes, such as processing repair claims and escalating containers on customs holds. Communication with carriers will be primarily through the auditing platform, requiring minimal phone support. Excel skills are crucial for success in this role, making this an excellent opportunity to advance your career with a successful company. Responsibilities Manage repair claims and escalate containers on customs holds. Communicate with internal and external stakeholders on customs-related issues via email. Create reports and communicate findings to other teams within the organization. Leverage multiple data sources and cross-reference information to make informed decisions. Handle approximately 50 cases daily and follow up accordingly. Engage in project and process improvement work after onboarding. Essential Skills Proficiency in Microsoft Excel, including SUM, average formulas, pivot tables, and VLOOKUP. Strong stakeholder management skills. Ability to analyze data effectively. Experience in transportation and freight management. Additional Skills & Qualifications Experience in logistics operations or administrative roles involving stakeholder interaction. Familiarity with leadership principles, such as ownership. Minimum of 2 years of work experience. Work Environment The team currently works in person on Monday, Tuesday, Thursday, and Friday, with remote work on Wednesday. This arrangement may change as needed. The role requires minimal phone support, focusing primarily on email communication Job Type & Location This is a Contract position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Jan 28, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Keywords: Aston Carter, Peoria , Logistics Case Specialist (Tempe, AZ), Administration, Clerical , Tempe, Arizona