Customer Service Representative (hybrid)

Company: WOTM - Partners Professional
Location: Phoenix
Posted on: January 14, 2026

Job Description:

Job Description Job Description Customer Service Representative (Outbound Call Center) – Temp to Hire Schedule: 7:00 AM – 4:00 PM (Arizona Time) Location: Hybrid | Onsite Wednesdays (subject to change) Job Summary Temp-to-Hire opportunity for a Customer Service Representative in an outbound call center environment. This role focuses on contacting customers by phone and email to provide order status updates while documenting all activity in internal systems. Responsibilities Make outbound calls and send emails to customers regarding order updates Work from a prioritized order list to ensure timely follow-up Document all customer interactions accurately in internal systems Track completed outreach and pending follow-ups Resolve basic issues and escalate as needed Manage multiple tasks in a fast-paced call center setting Requirements Customer service experience required Call center experience preferred Strong communication and problem-solving skills Ability to multitask and stay organized Experience with Microsoft Excel and Outlook preferred Schedule & Work Environment Hours: 7:00 AM – 4:00 PM (AZ Time) Temp-to-Hire Hybrid: Onsite Wednesdays (subject to change) Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities. Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Keywords: WOTM - Partners Professional, Peoria , Customer Service Representative (hybrid), Administration, Clerical , Phoenix, Arizona