Canyon Suites Ambassador - Phoenician, A Luxury Collection Resort, Scottsdale - (20018810)
Company: Marriott International, Inc.
Posted on: March 14, 2020
Here's To Your Journey with The Luxury Collection The Luxury
Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the worlds
most enriching and desirable destination experiences. Our mission
is to guide our guests, these seasoned travelers on transformative
journeys that touch their spirits, enrich their lives and create
lasting memories. If you are someone with an appreciation for
evocative storytelling and a desire to provide genuine,
personalized, and anticipatory service, then we invite you to join
us on our journey and explore a career with The Luxury Collection.
The Phoenician, A Luxury Collection Resort, Scottsdale, located at
6000 E Camelback Rd, Scottsdale, Arizona, 85251 is currently hiring
a Canyon Suites Ambassador. Responsibilities include: Operate
telephone switchboard station in order to answer telephone calls.
Process guest requests for wake up calls, screening calls, and
other requests related to placing or receiving telephone calls.
Advise guest of any messages (e.g., voicemail, mail, faxes)
received for them, and send to room if required. Answer, record,
and process all guest calls, requests, questions, or concerns.
Receive, record, and relay messages accurately, completely, and
legibly. Log all guest requests or issues into computer, contact
appropriate individual or department (e.g., Bellperson,
Housekeeping), and follow up with guest to ensure their request has
been met to their satisfaction. Provide information to guests about
room features, property amenities, and local areas of interest.
Assist guests with accessing the internet. Report accidents,
injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address
guests'' service needs, assist individuals with disabilities, and
thank guests with genuine appreciation. Speak with others using
clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships with others, and support team to reach common goals.
Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats; stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
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Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Peoria , Canyon Suites Ambassador - Phoenician, A Luxury Collection Resort, Scottsdale - (20018810), Accounting, Auditing , Peoria, Arizona
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